Edgroom ("we," "our," "us"), accessible at https://www.edgroom.com, is committed to protecting your privacy and maintaining transparency in our data practices. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our services. By using our website or services, you consent to the practices described here. If you disagree, please refrain from using our services.
- Information We Collect
We collect personal and usage data directly from you or automatically as you use our website.
1.1. Information You Provide- Account Details: Email address, password when you register.
- Profile Information: Name, gender, date of birth, profile photo, social media handles (optional).
- Content Submissions: Reviews, comments, uploads.
- Payment Information: We collect essential billing data (name, address, PIN code). Payment processing is handled by third-party services; we do not store card details.
- Surveys & Offers: Data shared during promotional campaigns.
- Support Interactions: Any details you share via contact forms, including IP and device data.
1.2. Automatically Collected Information- Device Data: IP address, browser, OS, device type.
- Usage Metrics: Pages visited, clicks, session duration, search queries.
- Location Info: Estimated location based on IP.
- Tracking & Analytics
2.1. Cookies and Similar TechnologiesWe use session and persistent cookies to:
- Authenticate and secure accounts
- Store preferences
- Monitor usage for improvements
- Deliver relevant advertising
You can manage cookie settings via your browser. Disabling cookies may affect some features.
2.2. Analytics and AdsWe use tools like Google Analytics and Meta Ads to monitor performance and show personalized ads. These third parties may collect browsing behavior across websites. You may opt out via browser settings or tools like Google Ads Settings.
- How We Use Your Information
Your data is used to:
- Provide access to our courses and services
- Personalize your learning experience
- Improve website functionality
- Send updates, promotions, or respond to support requests
- Protect against fraud and unauthorized access
- Fulfill legal requirements
- Information Sharing
We may share your data with:
- Service Providers: For hosting, payment, analytics, customer service
- Promotional Partners: When you opt in for contests or offers
- Advertisers: For audience targeting using anonymized data
- Legal Bodies: If required by Indian law or to respond to legal claims
- Business Transfers: During a merger or acquisition
- With Your Consent: When explicitly allowed by you
- Data Security
We follow reasonable technical and organizational measures to protect your data. Despite safeguards, no system is fully secure. Protect your credentials and report any security issues.
- Your Rights and Choices (India)
Under the Digital Personal Data Protection (DPDP) Act, 2023, you have:
- The right to access, correct, or delete your data
- The right to withdraw consent at any time
- The right to file a grievance with our Data Protection Officer (DPO)
You may access or delete your data via your account or by contacting us directly. We may verify your identity before fulfilling such requests.
- Children’s Privacy
Our services are not intended for children under 18. If we learn that we have collected data from a minor without guardian consent, we will delete it promptly. Parents or guardians may contact us for deletion requests.
- Policy Updates
We may revise this Privacy Policy occasionally. Any material changes will be notified via email or highlighted on our website. Continued use of our services means you accept the revised terms.
- Contact Us
If you have questions or wish to exercise your privacy rights under Indian law, please contact:
Data Protection Officer (DPO)📩 support@edgroom.com🏢 Flat No. D2, Pearls Paradise, Visakhapatnam, Andhra Pradesh, India